Cannot import OpenSearch Dashboard's configuration files from dashboard.ndjson

[uniuuu]

Dear @nakajiak

When trying to import dashboards from saved_objects.zip it returns error Sorry, there was an error The file could not be processed due to error: "", see it on the screenshot

[uniuuu]

@nakajiak Please note, SIEM on Amazon OpenSearch Service has been deployed via cdk.

[nakajiak]

Hello

Please provide the following information:

• Version of SIEM on OpenSearch
• Version of Amazon OpenSearch
• Result of the following command:
  • ls -l dashboard.ndjson
  • jq empty < dashboard.ndjson 2>&1 > /dev/null

[uniuuu]

Hi @nakajiak. Thank you for you reply.
Please see the details below:
Version of SIEM on OpenSearch: commit: 8a0b92e (after v2.10.2a)
Version of Amazon OpenSearch: from dashboard v 2.9.0 ; Service software version: OpenSearch_2_9_R20230928-P3 (latest)
Result of the commands:

[nakajiak]

Hi, thanks for the information. dashboards.json looks like a correct JSON file. Did you import dashboards.json instead of saved_objects.zip? If so, it's not a template issue, it's an OpenSearch Service issue. Please contact AWS Support.

[uniuuu]

Hi @nakajiak
To which OpenSearch version that had no issue with the template can we regress?
We use Basic Support plan and it doesn't allow to submit technical issue to AWS Support.
If to import zip then the error will be different