diff --git a/slack_support/README.md b/slack_support/README.md
index 6bcd6eaf..2ec017d4 100644
--- a/slack_support/README.md
+++ b/slack_support/README.md
@@ -1,6 +1,6 @@
 # AI Driven Slack Support
 
-This automation uses a slack bot to receive requests for help as a bot mention. Once a request for help is received, the subject of the request is inferred using Google's Gemini AI. The appropiate person, per a predetemined table of expertize that reside in a Google Doc, is mention. The person can then `!take` the request, and later `!resolve` it. If no one picks up the request for a configurable duration, the automation will remind the person that a request is pending.
+This automation implements a Slack bot to manage requests for help as a bot mentions using a durable workflow. Once a request for assistance is received, the subject of the request is inferred using Google's Gemini AI. The appropriate person is mentioned according to a predetermined table of expertise in a Google Doc. The person can then `!take` the request and later `!resolve` it. If no one picks up the request for a configurable duration, the automation will remind the person that a request is pending.
 
 For example, given this expertise table:
 
@@ -28,21 +28,21 @@ First apply the manifest:
 $ ak manifest apply autokitteh.yaml
 ```
 
-Then initialize the google and slack connections. This will authenticate them to the desired Slack workspace and Google account.
+Then, initialize the Google and Slack connections. This will authenticate them to the desired Slack workspace and Google account.
 
 ```
 $ ak connection init slack_support/myslack
 $ ak connection init slack_support/mygsheets
 ```
 
-Now acquire a Gemini API key from google. Go to https://ai.google.dev/gemini-api/docs/api-key and follow the instructions.
+Now acquire a Gemini API key from Google. Go to https://ai.google.dev/gemini-api/docs/api-key and follow the instructions.
 Set the variable in autokitteh:
 
 ```
 $ ak env set --env slack_support/default --secret GEMINI_API_KEY <api-key>
 ```
 
-Now create your Google Sheet containing the schedule, it shoud look like this:
+Next, create your Google Sheet containing the schedule, it should look like this:
 
 ```
    | A       | B         | C
@@ -57,7 +57,7 @@ Set the sheet ID in the autokitteh environment:
 $ ak env set --env slack_support/default DIRECTORY_GOOGLE_SHEET_ID <google-sheet-id>
 ```
 
-Now you are ready to roll. Deploy your project:
+You are ready to roll. Deploy your project:
 
 ```
 $ ak deploy --project slack_support --dir .