From f005aef8861e6f94b890441eb107a395dc7c7d2c Mon Sep 17 00:00:00 2001
From: Jake Rosenberg <jrosenberg@tacc.utexas.edu>
Date: Wed, 8 May 2024 16:24:24 -0500
Subject: [PATCH] Update wording on confirmation email (#457)

---
 apps/tup-cms/src/apps/portal/apps.py | 15 +++++++++------
 1 file changed, 9 insertions(+), 6 deletions(-)

diff --git a/apps/tup-cms/src/apps/portal/apps.py b/apps/tup-cms/src/apps/portal/apps.py
index 3cdd369a9..c61ae046e 100644
--- a/apps/tup-cms/src/apps/portal/apps.py
+++ b/apps/tup-cms/src/apps/portal/apps.py
@@ -44,18 +44,21 @@ def submit_ticket(form_data):
 
 
 def send_confirmation_email(form_name, form_data):
-    email_body = """
+    email_body = f"""
             <p>Greetings,</p>
             <p>
-                You have successfully submitted a form on the TACC website. Thank you for your submission.
+                Thank you for reaching out to TACC and completing the {form_name}.
             </p>
             <p>
-                Business hours are Monday - Friday, 8AM to 5PM Central. We will respond to your submission
-                according to the information provided on the form webpage.
+                <ul>
+                    <li>For training registration requests, you will be contacted within one week to confirm registration. For additional help please contact Lauren Bruce (lbruce@tacc.utexas.edu).</li>
+                    <li>For tour requests, a tour coordinator will contact you within two business days to complete your reservation. For additional assistance please reach out to info@tacc.utexas.edu.</li>
+                    <li>For all other issues, a TACC support person will be in contact shortly. For additional assistance please reach out to info@tacc.utexas.edu.</li>
+                </ul>
             </p>
             <p>
-            Sincerely,<br>
-            TACC Communications
+            Thank you for your time,<br>
+            TACC Support
             </p>
             """
     send_mail(