[question]: All included players are not subscribed

[RuberDucky]

How can we help?

I'm getting the issue of All included players are not subscribed from My API call, anybody knows how to resolve this error

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[jennantilla]

Hi @RuberDucky thanks for reaching out!

The "All Included Players are not subscribed" warning means that the filter or segment you are targeting does not have any subscribed users to receive push notifications.

You will need to double-check the segment or filter and make sure you are actually targeting subscribed users.

Please check the OneSignal dashboard > Users tab for the subscription status of the devices you tried to target.

Let us know if you have any additional questions or concerns!

[RuberDucky]

the OneSignal id we were using is wrong, the actually id we should use is the oneSignal.pushSubcription.id so this will not generate any error