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Jellyfin VOD Playback Issues #133

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jessym38 opened this issue Oct 30, 2024 · 6 comments
Open

Jellyfin VOD Playback Issues #133

jessym38 opened this issue Oct 30, 2024 · 6 comments

Comments

@jessym38
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Thank you so much for creating this plugin; it's really cool! However, I'm experiencing a playback issue with Jellyfin. The TV works fine, but movies and series on VOD won’t play and display two errors:

-Playback error: "There was an error processing the request. Please try again later."

-Client incompatibility: "This client is not compatible with the media, and the server does not send a compatible format."

If you have any advice on how to resolve this, it would be greatly appreciated! Thanks again for all your hard work!
@anoo2niem
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anoo2niem commented Nov 5, 2024 •
edited
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I have the same issue with VOD, when i check the path of the VOD movie, it is 'http://iptv.provider/movie/user/pass/movie.mkv'. If i copy this in vlc, it is a working stream. I suppose jellyfin someway needs to be told this needs to be streamed?

This is the command that i saw getting executed in the logs when choosing a VOD movie:

/usr/lib/jellyfin-ffmpeg/ffprobe -analyzeduration 200M -probesize 1G -i \"http://iptv.provider/movie/user/pass/movie.mkv\" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format

FFprobe returned this error message:

"http://iptv.provider/movie/user/pass/movie.mkv": No such file or directory

@ratgen
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ratgen commented Dec 15, 2024 •
edited
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Hi,

I have the same issue. Running ffprobe if the arguments from the logs returns a reasonable response. Playback with mpv of the VOD files in question also works just fine.

Output from ffprobe 

{
    "streams": [
        {
            "index": 0,
            "codec_name": "h264",
            "codec_long_name": "H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10",
            "profile": "Main",
            "codec_type": "video",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "width": 1920,
            "height": 960,
            "coded_width": 1920,
            "coded_height": 960,
            "closed_captions": 0,
            "film_grain": 0,
            "has_b_frames": 0,
            "sample_aspect_ratio": "1:1",
            "display_aspect_ratio": "2:1",
            "pix_fmt": "yuv420p",
            "level": 40,
            "color_range": "tv",
            "color_space": "bt709",
            "color_transfer": "bt709",
            "color_primaries": "bt709",
            "chroma_location": "left",
            "field_order": "progressive",
            "refs": 1,
            "is_avc": "true",
            "nal_length_size": "4",
            "r_frame_rate": "25/1",
            "avg_frame_rate": "25/1",
            "time_base": "1/1000",
            "start_pts": 21,
            "start_time": "0.021000",
            "bits_per_raw_sample": "8",
            "extradata_size": 52,
            "disposition": {
                "default": 1,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "DURATION": "00:42:44.461000000"
            }
        },
        {
            "index": 1,
            "codec_name": "aac",
            "codec_long_name": "AAC (Advanced Audio Coding)",
            "profile": "LC",
            "codec_type": "audio",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "sample_fmt": "fltp",
            "sample_rate": "48000",
            "channels": 2,
            "channel_layout": "stereo",
            "bits_per_sample": 0,
            "initial_padding": 0,
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "extradata_size": 5,
            "disposition": {
                "default": 1,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "fre",
                "title": "Stereo",
                "DURATION": "00:42:46.698000000"
            }
        },
        {
            "index": 2,
            "codec_name": "aac",
            "codec_long_name": "AAC (Advanced Audio Coding)",
            "profile": "LC",
            "codec_type": "audio",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "sample_fmt": "fltp",
            "sample_rate": "48000",
            "channels": 2,
            "channel_layout": "stereo",
            "bits_per_sample": 0,
            "initial_padding": 0,
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "extradata_size": 5,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "eng",
                "title": "Stereo",
                "DURATION": "00:42:46.698000000"
            }
        },
        {
            "index": 3,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 1,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 1,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "fre",
                "DURATION": "00:18:33.301000000"
            }
        },
        {
            "index": 4,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "eng",
                "DURATION": "00:40:21.821000000"
            }
        },
        {
            "index": 5,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "fre",
                "DURATION": "00:40:20.101000000"
            }
        },
        {
            "index": 6,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "ara",
                "DURATION": "00:40:21.861000000"
            }
        },
        {
            "index": 7,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "cze",
                "DURATION": "00:41:48.101000000"
            }
        },
        {
            "index": 8,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "dan",
                "DURATION": "00:41:48.021000000"
            }
        },
        {
            "index": 9,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "ger",
                "DURATION": "00:41:48.061000000"
            }
        },
        {
            "index": 10,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
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                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "gre",
                "DURATION": "00:41:48.061000000"
            }
        },
        {
            "index": 11,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "eng",
                "DURATION": "00:40:21.861000000"
            }
        },
        {
            "index": 12,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "eng",
                "DURATION": "00:40:21.821000000"
            }
        },
        {
            "index": 13,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "eng",
                "DURATION": "00:40:24.821000000"
            }
        },
        {
            "index": 14,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "spa",
                "DURATION": "00:41:48.061000000"
            }
        },
        {
            "index": 15,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
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                "original": 0,
                "comment": 0,
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                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "spa",
                "DURATION": "00:41:48.061000000"
            }
        },
        {
            "index": 16,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
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                "comment": 0,
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                "karaoke": 0,
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                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
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            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "vie",
                "DURATION": "00:41:48.061000000"
            }
        },
        {
            "index": 37,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "chi",
                "DURATION": "00:41:48.061000000"
            }
        },
        {
            "index": 38,
            "codec_name": "ass",
            "codec_long_name": "ASS (Advanced SSA) subtitle",
            "codec_type": "subtitle",
            "codec_tag_string": "[0][0][0][0]",
            "codec_tag": "0x0000",
            "r_frame_rate": "0/0",
            "avg_frame_rate": "0/0",
            "time_base": "1/1000",
            "start_pts": 0,
            "start_time": "0.000000",
            "duration_ts": 2566698,
            "duration": "2566.698000",
            "extradata_size": 486,
            "disposition": {
                "default": 0,
                "dub": 0,
                "original": 0,
                "comment": 0,
                "lyrics": 0,
                "karaoke": 0,
                "forced": 0,
                "hearing_impaired": 0,
                "visual_impaired": 0,
                "clean_effects": 0,
                "attached_pic": 0,
                "timed_thumbnails": 0,
                "non_diegetic": 0,
                "captions": 0,
                "descriptions": 0,
                "metadata": 0,
                "dependent": 0,
                "still_image": 0,
                "multilayer": 0
            },
            "tags": {
                "language": "chi",
                "DURATION": "00:41:48.061000000"
            }
        }
    ],
    "chapters": [

    ],
    "format": {
        "filename": "http://<streamsource>.mkv",
        "nb_streams": 39,
        "nb_programs": 0,
        "nb_stream_groups": 0,
        "format_name": "matroska,webm",
        "format_long_name": "Matroska / WebM",
        "start_time": "0.000000",
        "duration": "2566.698000",
        "size": "745703265",
        "bit_rate": "2324241",
        "probe_score": 100,
        "tags": {
            "creation_time": "2022-04-30T22:08:50.000000Z",
            "ENCODER": "Lavf58.20.100"
        }
    }
}

I wonder if it is down to a client issue, perhaps something to do with the matroska/webm container not being supported by the client, and transcoding not being triggered when called for.

@ratgen
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ratgen commented Dec 17, 2024

I tried diagnosing a bit more. For my NVIDIA Shield the playback of series worked just fine. However the playback of VOD did not work. Playback on my Android phone did not work either, both for series and VOD, even though I tested all the different built-in players for compatibility issues. When trying to play back from a web browser the response is a 404, but after doing a few page reloads it is back to sending the errors:

  • Playback error: "There was an error processing the request. Please try again later."
  • Client incompatibility: "This client is not compatible with the media, and the server does not send a compatible format."

I really have no clue why this is the case, I hope someone with deeper knowledge of Jellyfin can diagnose this.

@Kevinjil
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Owner

I'll try to find some time during the Christmas holidays to look at this.

@ratgen
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ratgen commented Dec 17, 2024 •
edited
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I might have figured something out. After copying a definition of a MediaStream into the MediaStream array of a series channel item's channelmediasourceinfos.json file the series video is able to be played back. ffprobe does not seem to be called with in the logs of the server, when this is defined. Will continue to look up why this is the case that the ffprobe result might not be used correctly? (I am using jellyfin-ffprobe)

@Kevinjil
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Related: jellyfin/jellyfin-web#6395

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@anoo2niem @ratgen @Kevinjil @jessym38