Verification Email Not Being Received

[Jasonleh99]

I am not receiving a verification email using the email:

[email protected]

app/server/controllers/UserController.js uses the following call to send the verification email

line 190: Mailer.sendVerificationEmail(email, verificationToken);

The call to sendVerificationEmail fails to provide a callback to check for failure which could be useful for debugging why the verification email is not being sent.

P.S. I did try pressing the resend button

[zpinto]

@Jasonleh99

We use SendGrid to send our automated emails. I looked into the logs to see what was happening with yours and found that the emails to your account are being delivered. They made it through your university's filters. Please check your spam or other automated mailboxes to see if the emails went there.

[Jasonleh99]

@zpinto

I've checked all my outlook inboxes but still haven't seen the verification email show up in any of my inboxes or junk mail inbox.

I asked a friend of mine from long beach to try applying for hackuci and it appears that he is having the same problem with not receiving the verification email in any of his inboxes. His email is:

[email protected]

I know that it was just recently the hackuci repo was updated to allow for students with subdomains in their emails to sign up. Do you think the subdomain is messing with the email? Or is this just isolated to long beach emails?

[zpinto]

It seems that this issue is only occurring for Long Beach emails. I would recommend reregistering with another email, as we have now removed the edu email requirement.