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Android - Login - Unable to log in using Magic Link received via Email #55447

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lanitochka17 opened this issue Jan 18, 2025 · 11 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering

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@lanitochka17
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lanitochka17 commented Jan 18, 2025

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Version Number: 9.0.87-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause - Internal Team
Component: Other

Action Performed:

  1. Open the Expensify app
  2. Tap on "Continue with Email"
  3. Complete with any valid Email
  4. Wait for an Email with a Magic Code and Magic Link to arrive
  5. Open the Email and tap on the Magic Link

Expected Result:

User should be automatically logged in after tapping on the Magic Link in the received Email

Actual Result:

A "Trying to authenticate your browser..." message is displayed when trying to log in via Magic Link and the user is given another code to use in order to log in

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
Bug6717317_1737178040619.ML.mp4

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@lanitochka17 lanitochka17 added DeployBlocker Indicates it should block deploying the API DeployBlockerCash This issue or pull request should block deployment labels Jan 18, 2025
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melvin-bot bot commented Jan 18, 2025

Triggered auto assignment to @NikkiWines (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

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melvin-bot bot commented Jan 18, 2025

💬 A slack conversation has been started in #expensify-open-source

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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@lanitochka17
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Production:

screen-20250118-083949.mp4

@Beamanator
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Hmmm i have android hybridapp v9.0.87-0 and I see the magic link working for me!

@Beamanator
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Asked in a few slack channels to see if anyone else can reproduce

@Beamanator
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Seems this is reproducible, so still a blocker :'(

@Beamanator
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Confirmed in this long slack thread - https://expensify.slack.com/archives/C01GTK53T8Q/p1737364468159939 - that this is reproducible on prod app, so this is NAB

@melvin-bot melvin-bot bot added the Overdue label Jan 20, 2025
@Beamanator
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Also the way that we consistently reproduced is with a 2FA-enabled account

@Beamanator Beamanator added Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 Overdue DeployBlocker Indicates it should block deploying the API labels Jan 20, 2025
@Beamanator Beamanator added Bug Something is broken. Auto assigns a BugZero manager. and removed Overdue labels Jan 20, 2025
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melvin-bot bot commented Jan 20, 2025

Triggered auto assignment to @twisterdotcom (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@NikkiWines
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TYSM for the investigation into this while I was out @Beamanator 🙌

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