[$250] Hybrid - Switch Accounts - The button is no interactable after switching to OD & back to ND.

[mitarachim]

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Version Number: v9.0.87-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: No, reproducible on hybrid only
If this was caught during regression testing, add the test name, ID and link from TestRail: #54296
Email or phone of affected tester (no customers): [email protected]
Issue reported by: Applause Internal Team
Device used: Hybrid.
App Component: Other

Action Performed:

1. Open Hybrid app.
2. Log in.
3. Tap on Settings > Security > Add copilot > Enter the email address
4. Tap on Full > Add copilot > Insert the MC.
5. Log out. Log in with the full copilot account.
6. Tap on Settings > Switch to Expensify Classic. Switch back to ND
7. Tap on Settings

Expected Result:

After the user tap on settings, the button to Switch Accounts is interactive.

Actual Result:

After the user tap on settings, the button to Swtich Accounts is no longer interactive.

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6717196_1737157040341.28.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021881341449502354612
• Upwork Job ID: 1881341449502354612
• Last Price Increase: 2025-01-20

Issue Owner

Current Issue Owner: @brunovjk

[melvin-bot]

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[dylanexpensify]

Reviewing!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021881341449502354612

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @brunovjk (External)