When a user opens up a ticket, it would display the default value of responseMessage, however, we could be able to set up translations for this text and link them to flag emojis that the bot would add to the responseMessage in the user's DMs. Once one of these flag emojis is clicked by the user, the bot would just edit its message and replace it with the version we had set for that language.

This stops working after the ticket is closed, but if you open up a new one, you'll be able to use this feature again.