Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

VideoPress: picking poster from video frame causes the video to start playing from that frame #41116

Open
devNigel opened this issue Jan 16, 2025 · 3 comments
Open

VideoPress: picking poster from video frame causes the video to start playing from that frame #41116

devNigel opened this issue Jan 16, 2025 · 3 comments
Labels
Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" [Feature] VideoPress A feature to help you upload and insert videos on your site. [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Low [Status] Auto-allocated Triaged [Type] Bug When a feature is broken and / or not performing as intended

Comments

@devNigel
Copy link

Impacted plugin

Jetpack

Quick summary

VideoPress has the option to set poster image using the option "Pick from video frame". However, this results in the video playing from that frame instead of from the beginning.

This issue was reproducible only on the Simple site.

Steps to reproduce

  1. Upload a video using VideoPress block
  2. Set a poster image using a frame from the video.
  3. Save the changes.
  4. Visit the published page.
  5. You will notice the frame you set as poster image.
  6. Click on the video to play. You will notice that video will start playing from that frame instead of from the beginning.

Screen recording:

CleanShot.2025-01-16.at.11.28.41.mp4

Site owner impact

More than 60% of the total website/platform users

Severity

Minor

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

User can upload a custom poster image to work around this bug.

Platform (Simple and/or Atomic)

Simple
@devNigel devNigel added [Feature] VideoPress A feature to help you upload and insert videos on your site. [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Jan 16, 2025
@devNigel
Copy link
Author

User report: 9275089-zd-a8c

@github-actions GitHub Actions
Copy link
Contributor

Support References

This comment is automatically generated. Please do not edit it.

  • 9275089-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" label Jan 16, 2025
@jeherve jeherve added Triaged [Pri] Low and removed Needs triage Ticket needs to be triaged [Pri] Normal labels Jan 16, 2025
@jeherve jeherve moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 16, 2025
@bizanimesh
Copy link

I can reproduce the issue.

@jeherve jeherve changed the title Picking poster from video frame causes the video to start playing from that frame VideoPress: picking poster from video frame causes the video to start playing from that frame Jan 16, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
Customer Report Issues or PRs that were reported via Happiness. aka "Happiness Request", or "User Report" [Feature] VideoPress A feature to help you upload and insert videos on your site. [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Low [Status] Auto-allocated Triaged [Type] Bug When a feature is broken and / or not performing as intended
Projects
Automattic Prioritization: The One Board ™
Status: Triaged
Milestone
No milestone
Development

No branches or pull requests
4 participants
@jeherve @matticbot @devNigel @bizanimesh