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[Polygon] Recurring, Safe assets not loading #510

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la1234512345 opened this issue Aug 29, 2024 · 1 comment
Open

[Polygon] Recurring, Safe assets not loading #510

la1234512345 opened this issue Aug 29, 2024 · 1 comment

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@la1234512345
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Issue Category

Safe loading issue, doesnt load on any interface

What happened?

Several times the asset page does not load
https://app.safe.global/balances?safe=matic:0x930DEDdDB92Fef1B4Ab2665D250877339f064eac
image

When trying other Safes, there is a delay(10-15s) on when assets page loads but they do load unlike this Safe. Tried changing RPC environment variable RPC, no changes in behavior. User's Safe has a lot of tokens so it might be a factor when Safe Polygon is slow.

Date and time this happened or you first noticed this issue

29/08/2024

Network

Polygon

Safe Address

0x930DEDdDB92Fef1B4Ab2665D250877339f064eac

Token Address

No response

Token Type

None

Transactions

No response

@Claire-serveth
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Claire-serveth commented Oct 9, 2024

Intercom ticket was already closed (and on Rudy's bucket): https://app.eu.intercom.com/a/inbox/pynbtguw/inbox/shared/all/conversation/212174700010061?view=List

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