Cannot execute transaction (Execute button greyed out) when sending ETH on Optimism network

[Claire-serveth]

Issue Category

Transaction execution issue

What happened?

Trying to send 0.0005 ETH but the 3rd owner was not able to execute the transaction--Execute button is greyed out (but tenderly simulation shows success):

Executing owner wallet address: oeth:0xb2C14afDEc6B26Bf1842641cC4f2c6D7aAbc73cD

Safe address: https://app.safe.global/transactions/queue?safe=oeth:0x910DB9aC51Ad901acc68E95dE42173c6B9aBb877

Date and time this happened or you first noticed this issue

14-08-2023

Network

Optimism

Safe Address

0x910DB9aC51Ad901acc68E95dE42173c6B9aBb877

Token Address

No response

Token Type

None

Transactions

No response

[usame-algan]

Are there any errors in the console? Can the user try again? The button is not disabled for me when using impersonator:

[Claire-serveth]

Are there any errors in the console? Can the user try again? The button is not disabled for me when using impersonator:

Hi @usame-algan hmm, let me ask the user for now if the issue still persists. Will get back as soon as I have the response. Thank you for looking into this 🙏

[Claire-serveth]

Hi @usame-algan the issue seemed to be with the user's proxy server. After further troubleshooting, the issue was resolved when the user changed his proxy server. I'll go ahead and close this issue now. Thank you so much again 🙏