how to use windows hello with 2fast #161
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Hello I have enabled the option to use windows hello as login option, but the button "login with windows hello" keep greyed and the information tell me : "Function not available: Windows hello cannot be executed because no password is stored for the datafile in the protected memory". Best regards |
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Replies: 3 comments 1 reply
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Hello, I assume that the file was started with a double click? In this case, the app cannot be unlocked with windows hello because the app only saves a password in a protected memory and by starting the file with the application, the app does not access the protected memory. if it is the same file that was used to create the app, the app must be started directly and not the file with a double click. |
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Hello, Thanks for your quick reply. May I add an additional information, that if you start the application by the file (double-click) then change its password, it then is impossible to start the app again other than by the file. If you start it by the app, it doesn't longer recognize the new password as it requires the former one, and then is not able to open the file. The only solution then to recover such a situation, is to :
Best regards |
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Thank you for the feedback, I can reproduce the problem and will fix it in the next few days with version 1.3.1. |
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Hello, I assume that the file was started with a double click? In this case, the app cannot be unlocked with windows hello because the app only saves a password in a protected memory and by starting the file with the application, the app does not access the protected memory.
if it is the same file that was used to create the app, the app must be started directly and not the file with a double click.